Refund policy

Should any product be damaged during shipping please contact us by phone or e-mail. Please purchase the shipping insurance at checkout to ensure your refund. Note that damaged product/s must returned to us to receive refund , Leak is not covered , there is in no way we could guarantee no leak , specially most bottles are hand made and they are not screw cap, but please let us know and some of those we could ask the importer for help . (we do pack very well and those issue seldom happen). We do not replace for theft so please have someone 21 or over to receive package.